Return Policy
Our policy lasts 14 days. A refund can be requested no later than 14 days after receipt of the order. Beyond this time frame we unfortunately cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which you received it, with the original packaging intact.
To complete the return, we require a receipt or proof of purchase.
Any item not in its original condition, damaged or returned more than 14 days after delivery will not be refunded.
Shipping costs are not subject to refund.
Refunds
Once we have received and inspected your return, we will send you an email to inform you that we have received the returned item. We will also inform you of the acceptance or rejection of your refund request and, in the event of a positive outcome, we will agree on a refund method.
Replacements
We only replace items if they are defective or damaged in transit. For a replacement with the same item, please send us an e-mail to info@overclockcomputer.it.
After our confirmation you can send the article to be replaced.
The shipping costs for the return of the article are at the expense of the purchaser. Original shipping costs are non-refundable.
In case of loss or non-delivery of the returned item by the courier, we will not proceed with the refund.