How can we help you?
Returns are free for orders shipped within the US We include a UPS return label in every package which is at no cost to use.
Follow the steps below for a seamless returns process:
- - Please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- - Attach your UPS return label to the outside of the package. There is no cost to use this label.
- - Please make note of your tracking number so that you are able to track it on its way back to us.
You will receive an email when your return has been processed. It takes 3 to 5 working days for the refund to be issued from the time the package reaches us.
To make a return, you must complete the form found on this link and send the package to the address that will be provided to you via email immediately after completing the form.
Returns can be made within 15 days from the day the package was delivered.
Once your refund has been processed, the amount should appear in your account within 3-5 business days.
You can track your order using the online tracker.